FAQ

Q1: What is Herts Cars?
Herts Cars is a UK-based taxi service offering licensed, reliable transport for individuals traveling across the country. All bookings are handled through email. Q2: How do I book a ride?
Email us at hertscars1@outlook.com with:
Full name
Pickup address
Destination
Preferred date and time We’ll respond with availability and pricing. Q3: When do I pay?
Once we confirm your journey, you’ll be instructed on how to make full payment. No booking is confirmed until payment is received. Q4: Can I cancel?
Yes. You may cancel for a full refund as long as:
You cancel at least 24 hours before your scheduled trip
Q5: What if Herts Cars cancels?
If we cancel your booking or are unable to fulfill it, you will receive a full refund and we will notify you as soon as possible. Q6: Is my data safe?
Absolutely. Your personal data is stored securely and deleted within 24 hours of your trip being completed. We use no third-party software or cloud tools. Q7: Is this service only for adults?
Yes, we only accept bookings from users aged 18 or older.